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Shipping & Pick-up Locations


We offer shipping world-wide. Canada & USA customers; shipping is FREE for the 1st City Passport. while International orders are sent at cost; $9.95 Cdn. or $19.95 for 2 or more. (Shipping fees are calculated at the time of checkout)


For our Canadian/US or International clients, if you are arriving with 30 days of purchase, we recommend you choose to pick-up your City Passport guide in person, free of charge. Simply exchange your receipt/voucher for your passport.

Pick-up Locations and Hours:

Vancouver International Airport:

  • ICE Currency Exchange: International Arrivals Level - Ground Floor - Get your Bags, Currency is straight ahead as you clear Customs
  • Phone: 604-656-1710, 7:00 am – 11:00 pm
  • ICE Currency Exchange: Domestic Terminal - Departure Level - Gate C Go Up one Floor - Located by Air Canada desks - Across from Gate C. 
    Phone: 604-656-1710, 7:00 am – 9:00 pm

Vancouver Downtown:

  • ICE Currency Exchange: 1169 Robson Street
    9:30am - 8:30pm Daily
  • Vancouver Lookout Attraction: Front Desk - 555 West Hastings Street
    Open 9:00 am - 9:00 pm Summer - ($9.00 am - 5:00 pm Winter)


    Free shipping on all orders above $25.00

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