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CUSTOMER SERVICE

 

Attraction options, and great Experiences are showcased within the City Passport and  accompanying removable coupons are located in the back of the book. To redeem an offer, simply remove the coupon and present it at time of booking, ordering, admission, etc.

 

City Passports are valid for singles, and up to 2 adults & 2 children 12 & under. However the child age may vary with each vendor. You can book your tour & sightseeing in advance and let them know you have a City Passport; simply give the coupon to the driver upon arrival to redeem offer.

 

Note some attractions are seasonal; with some activities based on availability such as whale watching, river rafting, etc.  Booking with them in advance will confirm your tour or activity.

NOTE: Vancouver Edition expires April 30, 2018 & Whistler expires Oct.31, 2017  

SHIPPING & PICK-UP

 

Shipping will continue to be free within Canada & the USA!! We offer shipping world-wide outside of North America. Shipping fees are calculated at the time of checkout. You can also pick-up your City Passport in person upon arrival. Simply exchange your receipt/voucher for your City Passport.

 

PICK UP LOCATIONS - FULFILLMENT CENTRES

Vancouver International Airport

ICE Currency Exchange - International Terminal - Arrivals Level - Ground Floor
Phone: 604-656-1710, 7:00 am – 11:00 pm

ICE Currency Exchange - Domestic Terminal - Departure Level - Up one Floor
Phone: 604-656-1710, 7:00 am – 9:00 pm


Vancouver Downtown:


ICE Currency Exchange: 1169 Robson Street
9:30 am - 8:30pm Daily


Vancouver Lookout Attraction: Admission Desk - 555 West Hastings Street
Open 9:00am - 9:00 pm


Whistler


Avis Car Rental: 4315 Northlands Boulevard (within Whistler Cascade Lodge)
Phone: 604-932-1236, Hours: 8:30 am - 5:30 pm

 

RETAIL OUTLETS - PURCHASE IN PERSON

CANADA PLACE AREA - Gastown Photo - Sinclair Centre - 757 West Hastings; Suite 143 

 

DOWNTOWN - Bill Reid Gallery  - 639 Hornby Street

 

ROBSON STREET - ICE Currency Exchange: 1169 Robson Street

9:30 am - 8:30pm Daily

 

STANLEY PARK - Time Square Hotel & Suites - 1821 Robson Street 

 

CHINATOWN - Dr. Sun Yat Sen Chinese Gardens - Eight Treasures Gift Shop - 578 Carrall Street

 

 

 

Free shipping on all orders above $20.00

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