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How to get your City Passport or Self Drive Road Book(s):

A. By Mail:

City Passport Editions:

Within Canada (Parcel Post): $3.50
To USA (Parcel Post): : $3.50
International (Overseas) : $10.00 - $30.00*
* depending on qty & destination - order will be modified & client will be contacted per arrangement
Please email: information@citypassports.com or call us to arrange.

Explore Canada (Road Book) Editions:

Within Canada (Express Post): $12.50
To USA (Expedited Parcel): $15.00
International (Overseas) : $15.00 - $50.00*
* depending on qty & destination - order will be modified & client will be contacted per arrangement
Please email: information@citypassports.com or call us to arrange.

Regarding Orders:
Orders placed by 4:00 pm PST (Monday - Friday) will be shipped within 24 hours. Orders placed after 4:00 pm on Friday & orders placed on Saturday / Sunday will be shipped on the next Monday. Please take into account Holidays when determining your shipping method.
(NOTE** Additional charges may need to be applied & we recommend these orders (oversea) choose the pick up option. Past orders mailed, can sometimes take up to 2 months to arrive - to our surprise. ***Air mail: Approx. between 1 & 2 weeks)


B. By Courier:
A rate is applied to the order however the order will be modified - client will be contacted per arrangement
ie: UPS or FedEx.
Please email: information@citypassports.com or call us to arrange.


C. Pick up on arrival in the Destination:

You can pick up your City Passport or Self Drive Road book at your destination. You will receive a voucher by email that you need to print off and bring with you. You can then exchange the voucher for your edition upon arrival in the destination / city at one of our Pick-Up locations listed on the voucher.  We recommend this service for those ordering within 14 days of departure.
There is a $2.00 handling fee for this service.


How to Order your City Passport Book:

ONLINE:
Click on the "Purchase Passports" link. (This is a secure area and both your contact & credit card information will be kept private and confidential.) Once you have completed the order process, you will receive a confirmation email.

CALL US DIRECT:
Toll-Free: USA and Canada: 1-877-694-2489
Local:  604-694-2489

Ordering GIFT CERTIFICATES:

Please note the mail out or ship charge may not be as billed. We will adjust this portion based on quantity-weight and destination of the mail or ship out.


Cancellation Policy:
Subject to administration fee of $10.00


Other questions?

Toll-Free: USA and Canada: 1-877-694-2489
Local:  604-694-2489
Email: information@citypassports.com

(Calls or Emails are monitored 24 hours a day)

After office hours? Emergencies? 604-992-2489

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